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Source: (consider it)
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Thread: Technical support
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Horseman Bree
Shipmate
# 5290
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Posted
I attempted to post a response on the "women's right/abortion" thread and got hung up for several minutes with a sort of partial completion message. I was attempting to log in at the same time.
So I backed out, and attempted to log in first, which took two tries. Then the "Post a reply" box came up, so I copy/pasted my response and sent it in.
So it appears twice. This has happened a few times before.
Is this a problem with log-in combined with message, is it an overload of the input program or is it just one of those things?
And, would a host care to eliminate the second post, or does it matter?
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It's Not That Simple
Posts: 5372 | From: more herring choker than bluenose | Registered: Dec 2003
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Darllenwr
Shipmate
# 14520
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Posted
Is there any way I can make adjustments to my public name? Whilst I can live with the fact that I have spelt it in the plural form, it has been brought to my attention that it is grammatically wrong and it is beginning to niggle. All I want to do it remove the offending 'y' (the title should be 'Darllenwr') ~ how can I do that? (Can I do that?)
Or could some kindly Admin do it for me?
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If I've told you once, I've told you a million times: I do not exaggerate!
Posts: 1101 | From: The catbox | Registered: Jan 2009
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RooK
1 of 6
# 1852
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Posted
No, not this instant.
Sometimes Erin allows name-change amnesty for a day, and reactivates the ability. She often gives some warning about when it might be.
Posts: 15274 | From: Portland, Oregon, USA, Earth | Registered: Nov 2001
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Darllenwr
Shipmate
# 14520
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Posted
OK, thanks.
Does this mean, as I suspect, that I am entirely at Erin's mercy on this one?
One hears stories ... ![[Big Grin]](biggrin.gif)
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If I've told you once, I've told you a million times: I do not exaggerate!
Posts: 1101 | From: The catbox | Registered: Jan 2009
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Joyeux
Ship's Lady of Laughter
# 3851
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Posted
D - We're all at Erin's mercy on this one. Any announcement about a name change amnesty (or similar title) would be in The Styx.
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Float?...Do science too
Posts: 4318 | From: over th... no, there! | Registered: Dec 2002
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Alban
Shipmate
# 9047
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Posted
A quirk of the software means that Chorister's profile is nasty to her (this also applies to other members, particularly those with 9 letter names), see here for proof. Know not if anything can be done.
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Whoever you are, wherever you go, Hophtrig is your friend!
Posts: 722 | From: Under a (long white) cloud | Registered: Feb 2005
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Chorister
Completely Frocked
# 473
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Posted
You beasts ![[Waterworks]](graemlins/bawling.gif) It's a conspiracy I tell you.
Although it doesn't show that on my profile - are you using an unusually narrow screen or an unusually large font?
My screen says:
Member ratings are not currently permitted on this message board because Chorister
we hate them
That would be much funnier if you substituted Pants name for mine
[ 01. April 2009, 11:05: Message edited by: Chorister ]
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Retired, sitting back and watching others for a change.
Posts: 34626 | From: Cream Tealand | Registered: Jun 2001
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Drifting Star
Drifting against the wind
# 12799
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Posted
If it helps, Chorister, the software tells me that we hate Alban too.
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The soul is dyed the color of its thoughts. Heraclitus
Posts: 3126 | From: A thin place. | Registered: Jul 2007
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Chorister
Completely Frocked
# 473
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Posted
Well in that case I blame the Conficker worm. ![[Paranoid]](graemlins/paranoid.gif)
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Retired, sitting back and watching others for a change.
Posts: 34626 | From: Cream Tealand | Registered: Jun 2001
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Phil the Bear
Shipmate
# 10464
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Posted
I've not been around here for a bit and thought I'd do a search to see if any of my favourite things had been discussed recently (or ever...) Problem is that the search function found a number of threads, supposedly current(ish) but when I clicked on the thread to read it I was then told "This thread no longer exists" - or words to that effect. I'm just guessing here - but I'd think that the search function actually searches and returns something it genuinely finds - given that's normal for a search function.
So, why then, can't I then access what it finds ![[Confused]](confused.gif) It's VERY frustrating ![[Mad]](angryfire.gif)
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Phil the Bear
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It's not the same thing at all
Posts: 174 | From: Southampton | Registered: Sep 2005
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Viola
Administrator
# 20
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Posted
quote:
Originally posted by Phil the Bear:
I've not been around here for a bit and thought I'd do a search to see if any of my favourite things had been discussed recently (or ever...) Problem is that the search function found a number of threads, supposedly current(ish) but when I clicked on the thread to read it I was then told "This thread no longer exists" - or words to that effect. I'm just guessing here - but I'd think that the search function actually searches and returns something it genuinely finds - given that's normal for a search function.
So, why then, can't I then access what it finds It's VERY frustrating
Because every so often, we have to go into the secret admin area and 'rebuild stats' or something like that. This reindexes the whole thing so that everything is where the search function thinks it is (as opposed to having been moved, closed, had its number changed due to other threads having been moved or closed etc...). The downside of doing this, is that it shuts the boards down whilst it's happening. And then people complain.
It's a fine balance - complain because the threads are inaccessible by the admittedly eccentric search facility, or complain because the boards are down when you want to do a bit of surfing in your tea break!
This is brought to you from an admin who doesn't understand what's going on back there, just which buttons to press!
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"If ye love me, keep my commandments" John 14:15
"Commandment number one: shut the hell up." Erin Etheredge 1971-2010
Posts: 4345 | From: West of England | Registered: May 2001
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Phil the Bear
Shipmate
# 10464
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Posted
quote:
Originally posted by Viola:
... every so often, we have to go into the secret admin area and 'rebuild stats' or something like that. This reindexes the whole thing so that everything is where the search function thinks it is (as opposed to having been moved, closed, had its number changed due to other threads having been moved or closed etc...). The downside of doing this, is that it shuts the boards down whilst it's happening. And then people complain.
Moi? Complain? Heaven forfend!
But, as I understand the gist of your reply, it's "give it a while, let the reindexing finish and all will be tickety-boo".
I look forward to it.
Thanks - and blessings upon you.
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Phil the Bear
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It's not the same thing at all
Posts: 174 | From: Southampton | Registered: Sep 2005
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Phil the Bear
Shipmate
# 10464
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Posted
OK - I waited 24 hours (in which time even the slowest database ought to be able to re-index itself) but I'm still getting "You have requested a thread that does not exist!" when I click on the thread names that my search brings up. Because some of these threads are 'old' e.g. have dates in 2008 / 2007 I wondered if they might have been archived or moved.
What perplexes me is that, in order to give me an answer, it's likely that a search is actually being carried out and returning a correct thread - which is what I'd expect. I really wouldn't expect a complete index of all words in all postings to be continually refreshed (which would be a really OTT function).
So, if the search is finding the posts there's a very good chance that they are there. What seems to be missing is the ability to click through on the results to find them.
For example, I searched Heaven for 'benny hinn'. I got one result: "Nutty Bishops! (Reputedly)" dated 29 December, 2008. That's not a long time ago but it is before the currently first available posting which is dated 01 February 2009. Clicking on "Nutty Bishops! (Reputedly)" produced the error message.
A manual check of Dead Horses, Limbo, Oblivion... also turns up nothing, which inspires me to believe that the thread(s) I'm looking for are supposed to have been consigned somewhere - but haven't been. In turn, that will mean that you've got a database that's going to grow - and grow
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Phil the Bear
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It's not the same thing at all
Posts: 174 | From: Southampton | Registered: Sep 2005
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RooK
1 of 6
# 1852
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Posted
quote:
Originally posted by Phil the Bear:
I waited 24 hours (in which time even the slowest database ought to be able to re-index itself)
Perhaps this wasn't made clear: the re-indexing is initiated manually, and then not often due to the associated boards down-time.
Posts: 15274 | From: Portland, Oregon, USA, Earth | Registered: Nov 2001
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Curiosity killed ...
Ship's Mug
# 11770
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Posted
What wasn't clear about the original post by Viola?
quote:
Originally posted by Viola:
Because every so often, we have to go into the secret admin area and 'rebuild stats' or something like that. This reindexes the whole thing so that everything is where the search function thinks it is (as opposed to having been moved, closed, had its number changed due to other threads having been moved or closed etc...). The downside of doing this, is that it shuts the boards down whilst it's happening. And then people complain.
It's a fine balance - complain because the threads are inaccessible by the admittedly eccentric search facility, or complain because the boards are down when you want to do a bit of surfing in your tea break!
my emboldening.
The thing Phil the Bear might have missed is that this is an international board, and time differences being what they are, somewhere in the world, it's always someone's tea break. (Before Phil the Bear comes back and suggests doing this overnight - whose overnight would you plan on using?)
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Mugs - Keep the Ship afloat
Posts: 13794 | From: outiside the outer ring road | Registered: Aug 2006
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Phil the Bear
Shipmate
# 10464
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Posted
quote:
Originally posted by Curiosity killed ...:
The thing Phil the Bear might have missed is that this is an international board, and time differences being what they are, somewhere in the world, it's always someone's tea break. (Before Phil the Bear comes back and suggests doing this overnight - whose overnight would you plan on using?)
Mine (obviously) ![[Smile]](smile.gif)
But, to be honest, I'm still at a loss. Even if re-indexing is started manually the fact remains that over 24 hours after trying a search I still wasn't getting back the right answer. In fact - I've just tried again - and still no luck. I cannot believe that it takes that long to re-index. (I once investigated a database that had a similar problem but it did have 7 years worth of data and some 500,000 items added per month. That only took about 6 hours to straighten out and it had a ridiculously high number of keys.)
What is obvious is that the thread I'm looking for isn't in the 'current' section of the forum - but it doesn't seem to be anywhere else either.
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Phil the Bear
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It's not the same thing at all
Posts: 174 | From: Southampton | Registered: Sep 2005
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Lamb Chopped
Ship's kebab
# 5528
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Posted
And therefore the powers-that-be don't do it on a very frequent basis. They don't want to hear us yammer more than we already do. Which seems reasonable to me.
In short, for the search feature to work as you want it to, you'll have to wait until after the next time the boards are shut down.
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Er, this is what I've been up to (book).
Oh, that you would rend the heavens and come down!
Posts: 20059 | From: off in left field somewhere | Registered: Feb 2004
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RooK
1 of 6
# 1852
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Posted
quote:
Originally posted by Phil the Bear:
Even if re-indexing is started manually the fact remains that over 24 hours after trying a search I still wasn't getting back the right answer.
...because in that particular 24 hour period, nobody with access to the Re-Index Button felt compelled to push it. Still haven't, I'm willing to bet - due to the lack of posts saying OH MY GOD THE SHIP WAS DOWN!
Try searching with Google instead.
[ 08. April 2009, 14:12: Message edited by: RooK ]
Posts: 15274 | From: Portland, Oregon, USA, Earth | Registered: Nov 2001
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Phil the Bear
Shipmate
# 10464
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Posted
Forgive me, I pray, for trying to get this right but as an IT professional with some 40 years experience I'm completely bemused by the answers.
One step at a time. A post is made in a thread. It is indexed. A search will find it. (Simple)
At some point that thread is closed. (No problem - doesn't affect the posts or the indices).
At some other later point that thread is then moved from its original section of the forum to another (e.g.Heaven to Oblivion). And it's at this point that in most databases that the 'old' thread and its original indices get dropped and the 'new' thread gets inserted into the database. This latter operation should, automatically, cause a new index to be created.
Re-indexing, generally, is only required when a database's indexing gets very convoluted. Normally the index is destroyed and a whole new one is created. And, yes, that would normally require the shutting down of the database. (Although newer databases allow for reindexing without shutting down).
What's confusing me is that there seems to be some kind of hybrid activity going on where the original posts have been removed from one area and put into another without affecting the existing indices. The only databases I've ever met that do something like that ceased to exist about 20 years ago. Surely the technology here is a little more advanced?
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Phil the Bear
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It's not the same thing at all
Posts: 174 | From: Southampton | Registered: Sep 2005
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BroJames
Shipmate
# 9636
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Posted
According to the UBB.Classic™ Administrator's Guide (PDF link) quote:
UBB.classic™ uses a series of files ("metadata" files) to store frequently requested data about members and topics within a forum. From time to time, the information stored in these files may drift out of sync, resulting in occasional errors.
AIUI the moving of threads generally and/or when Oblivion was created has generated/does generate such a drift. The remedy apparently is quote:
To rebuild the metadata files, click Rebuild & Reindex...
This same mechanism can be used to rebuild the search index ...
I guess that is why some things now simply don't show up in when the search function is used, and will not do so until the board's next temporary suspension. UBB.Classic™ 6.5.0 is 6 years old now and, I guess, may owe quite a bit to older data handling practices/capabilities.
Posts: 3374 | From: UK | Registered: Jun 2005
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RooK
1 of 6
# 1852
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Posted
quote:
Originally posted by Phil the Bear:
Surely the technology here is a little more advanced?
Ha ha ha! This board software is the internet equivalent of Methuselah.
Posts: 15274 | From: Portland, Oregon, USA, Earth | Registered: Nov 2001
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Phil the Bear
Shipmate
# 10464
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Posted
quote:
Originally posted by RooK:
quote:
Originally posted by Phil the Bear:
Surely the technology here is a little more advanced?
Ha ha ha! This board software is the internet equivalent of Methuselah.
In that case I shall possess my soul in patience. Thanks.
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Phil the Bear
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It's not the same thing at all
Posts: 174 | From: Southampton | Registered: Sep 2005
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Tubbs
Miss Congeniality
# 440
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Posted
quote:
Originally posted by Gwai:
Hi,
This should be directed to a particular someone, but I'm not sure who. Pease maybe? I am loath to PM it to someone who may be the wrong person and may be not around anyway, so I'll start here:
A shipmate asked to have their picture deleted. I did so. Said shipmate asked me to delete the comments and I have tried but now that the picture is gone, I can't find anything on the ftp to use to delete the comments. Advice?
Thanks,
Gwai,
Photo Mistress
Try Simon. He may know as it sounds like a website thing rather than an FTP thing.
Tubbs
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"It's better to keep your mouth shut and be thought a fool than open it up and remove all doubt" - Dennis Thatcher. My blog. Decide for yourself which I am
Posts: 12701 | From: Someplace strange | Registered: Jun 2001
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Horseman Bree
Shipmate
# 5290
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Posted
I posted a reply on Belle Ringer's "Last Straw" thread. I'd glanced away while the two-step occurred, and when I looked back, my "New reply" window was still open. I thought that maybe I'd missed the button, and clicked again, but all I got was the flood control notice.
I found that my post had arrived safe and sound anyway, once I clicked on the thread ID in the "headline".
Is this a problem in my machine or is there a communication error somewhere? I've had several instances of very slow loading in the last few days. (Yes, I'm running IE8)
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It's Not That Simple
Posts: 5372 | From: more herring choker than bluenose | Registered: Dec 2003
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Horseman Bree
Shipmate
# 5290
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Posted
Adding a post to say that the same sort of thing happened again, on the "facial hair" thread, except this time, I got a double-post.
Is there some sort of communication error, or is it something I have to fix?
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It's Not That Simple
Posts: 5372 | From: more herring choker than bluenose | Registered: Dec 2003
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Curiosity killed ...
Ship's Mug
# 11770
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Posted
The boards have slowed down in the past few minutes and that's when double posting happens. If everything is running slow, I leave it and double check the thread (by opening another window to look) before clicking again to see if the post has gone through. If you get a flood control message you've undoubtedly posted it once.
Maybe there's maintenance going on somewhere to slow things down?
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Mugs - Keep the Ship afloat
Posts: 13794 | From: outiside the outer ring road | Registered: Aug 2006
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Galloping Granny
Shipmate
# 13814
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Posted
Just curious to know why the picture for the Mystery Worshipper link changes. for a while it seemed to be plate with napkin and bread on Firefox and wee white church on Safari, but today I've seen both on each site, so it seems to be random.
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The Kingdom of Heaven is spread upon the earth, and men do not see it. Gospel of Thomas, 113
Posts: 2629 | From: Matarangi | Registered: Jun 2008
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Pigwidgeon
Ship's Owl
# 10192
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Posted
What page are you on? I don't have ANY pictures on my MW link (using IE).
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"...that is generally a matter for Pigwidgeon, several other consenting adults, a bottle of cheap Gin and the odd giraffe."
~Tortuf
Posts: 9835 | From: Hogwarts | Registered: Aug 2005
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jacobsen
seeker
# 14998
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Posted
I'm sure the answer to this question exists somewhere, but the search facility decided not to work for me today, as did the preview post facility. Has anyone any idea why this might be?
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But God, holding a candle, looks for all who wander, all who search. - Shifra Alon
Beauty fades, dumb is forever-Judge Judy
The man who made time, made plenty.
Posts: 8040 | From: Æbleskiver country | Registered: Aug 2009
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jacobsen
seeker
# 14998
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Posted
Having achieved shipmate status today ![[Yipee]](graemlins/spin.gif)
I have a new avatar which will shortly be appearing, not sure when, as it has to be hand activated, the filthy beast. ![[Snigger]](graemlins/snigger.gif)
Delighted to say that preview has been restored to me. Thanks to the host, Administrator, universe or whoever was responsible. ![[Overused]](graemlins/notworthy.gif)
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But God, holding a candle, looks for all who wander, all who search. - Shifra Alon
Beauty fades, dumb is forever-Judge Judy
The man who made time, made plenty.
Posts: 8040 | From: Æbleskiver country | Registered: Aug 2009
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Curiosity killed ...
Ship's Mug
# 11770
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Posted
Two ways: either use tinyurl or code it into an embedded link:
code:
[url=http://www.youtube.com/watch?v=
HpUn9tzwj2E&feature=channel]Youtube link[/url]
which without the return to stop breaking the scroll lock or being shown in code comes out as Youtube link
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Mugs - Keep the Ship afloat
Posts: 13794 | From: outiside the outer ring road | Registered: Aug 2006
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jacobsen
seeker
# 14998
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Posted
Who is Crunt? What is a crunt? Is it/s/he/they an acronym? ![[Roll Eyes]](rolleyes.gif)
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But God, holding a candle, looks for all who wander, all who search. - Shifra Alon
Beauty fades, dumb is forever-Judge Judy
The man who made time, made plenty.
Posts: 8040 | From: Æbleskiver country | Registered: Aug 2009
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passer
Indigo
# 13329
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Posted
Hmmm... I'm reminded of a joke I once heard, which I find is now immortalised in the Urban dictionary. I didn't realise the word had crept into any form of common usage. But I wouldn't want to suggest that that is anything to do with Crunt's choice of forum nic.
Posts: 1289 | From: Sheffield | Registered: Jan 2008
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Lolly
Ship's Lollygagger
# 13347
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Posted
Is there a link somewhere on the ship to only clear the ship's cookies? If so, I've not been able to locate it.
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And draw us near and bind us tight
all your children here in their rags of light - LC
Posts: 179 | From: East of the Sun, West of the Moon | Registered: Jan 2008
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ephemera
Shipmate
# 13355
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Posted
quote:
Originally posted by Lolly:
Is there a link somewhere on the ship to only clear the ship's cookies? If so, I've not been able to locate it.
If you go into your profile, you will see a link in red type:
"Delete all cookies set by this board"
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A cool small evening shrunk to a dog bark and the clank of a bucket -
And you listening. T. Hughes
Posts: 583 | Registered: Jan 2008
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Lolly
Ship's Lollygagger
# 13347
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Posted
Thank you, ephemera.
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And draw us near and bind us tight
all your children here in their rags of light - LC
Posts: 179 | From: East of the Sun, West of the Moon | Registered: Jan 2008
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Mamacita
Lakefront liberal
# 3659
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Posted
Perhaps it's just my browser being wonky, but the link to babybear's avatar gallery appears to be broken.
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Do not be daunted by the enormity of the world’s grief. Do justly, now. Love mercy, now. Walk humbly, now. You are not obligated to complete the work, but neither are you free to abandon it.
Posts: 20761 | From: where the purple line ends | Registered: Dec 2002
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Doublethink.
Ship's Foolwise Unperson
# 1984
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Posted
*whispers*
But T² will make avatars to your request if you grab her in the cafe ...
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All political thinking for years past has been vitiated in the same way. People can foresee the future only when it coincides with their own wishes, and the most grossly obvious facts can be ignored when they are unwelcome. George Orwell
Posts: 19219 | From: Erehwon | Registered: Aug 2005
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Bacchus
Ship's Sommelier
# 11408
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Posted
Okay, I'm sure this question has been asked before - if fact, I may have asked it myself sometime in the murky past, but.....
I have received a hilarious Email with a website attached. How do I forward it to the Circus for everyone's pleasure?
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Cogito, ergo spud.
I think, therefore I yam.
Posts: 2066 | From: Central Indiana, USA | Registered: May 2006
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RooK
1 of 6
# 1852
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Posted
If there is a thread allowing random web links in the Circus (and I shudder at the thought, and refuse to look on principle), then simply paste the website URL there. Because the website is not IN the email you received; it's on the web. What you got was merely the web address that you could then browse (with your web browser). No forwarding involved.
Posts: 15274 | From: Portland, Oregon, USA, Earth | Registered: Nov 2001
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lowlands_boy
Shipmate
# 12497
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Posted
There's a broken link on the main SoF home page. For the "Chapter and Worse" results, the image with the bible in it points to the correct results. Clicking on the text "Chapter & worse" points to a mystery worshipper report.
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I thought I should update my signature line....
Posts: 836 | From: North West UK | Registered: Apr 2007
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Horseman Bree
Shipmate
# 5290
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Posted
I tried to post a reply on the Railway Enthusiasts thread, using the "log-in + post" form. The process of sending suddenly stopped, no communication with the Ship site, and finally I got the "cannot connect" window. So I backed out and read another site for a while.
When I came back to the Boards, my reply was posted, but I was not logged in.
Posts: 5372 | From: more herring choker than bluenose | Registered: Dec 2003
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lilBuddha
Shipmate
# 14333
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Posted
Question about the UBB code on the ship. There exists more code than seems to be allowed here. In specific, there is code for hiding text unless one highlights it.
[spoiler]TEXT[/spoiler]
This would be wonderful for, well, spoilers. Too many folk here put the spoiler alert much too close the the spoiler itself. Not sure about anyone else, but my brain often processes both the alert and the spoiler at the same time.
Can this be enabled in some way on the ship?
[ 04. December 2009, 15:31: Message edited by: lilBuddha ]
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I put on my rockin' shoes in the morning
Hallellou, hallellou
Posts: 17627 | From: the round earth's imagined corners | Registered: Dec 2008
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jlg
What is this place?
Why am I here?
# 98
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Posted
While you're waiting for the Official Word from them that knows for sure, I'll give you a temporary answer:
No. The Ship's UBB code is old and limited and we live with what we've got.
Posts: 17391 | From: Just a Town, New Hampshire, USA | Registered: May 2001
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lilBuddha
Shipmate
# 14333
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Posted
I thought this may be the case.
So, an unofficial thank you, jlg.
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I put on my rockin' shoes in the morning
Hallellou, hallellou
Posts: 17627 | From: the round earth's imagined corners | Registered: Dec 2008
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RooK
1 of 6
# 1852
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Posted
Sorry about not providing a more timely response. I did a trawl through the control panel looking for available options for the UBB code with the board software - and came up empty-handed. All we can do is turn off images (which we have) or disable HTML (which we also have done). Later versions of UBB code do not seem to be available for a mere Admin to roll out for general Ship use.
Posts: 15274 | From: Portland, Oregon, USA, Earth | Registered: Nov 2001
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