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» Ship of Fools   » Ship's business   » The Styx   » Contact us - is anyone out there?

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Source: (consider it) Thread: Contact us - is anyone out there?
Felafool
Shipmate
# 270

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In all the time I have been a crew member, I have contacted the site about 5 times using the 'Contact Us' option.

To date I have never had a reply.

Is anyone there?
Does anyone else have the same experience?
Why is the caption competition (and the rest of the home page) so out of date?
Is any help needed in maintaining the site?

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I don't care if the glass is half full or half empty - I ordered a cheeseburger.

Posts: 253 | Registered: May 2001  |  IP: Logged
RooK

1 of 6
# 1852

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Hello old-timer.

The "contact us" button is a direct line to the Editors. Except, by direct line I mean "an automated email link that goes to a overflowing shared account". Back when the ship was shiny and new, it was a way for the Captain to get feedback from Shipmates (or whomever) and then parse out relevant tasks to the Crew.

But times have changed - the Editors are less active with the Ship now, and the main things they forward to the Admins from the "contact us" line are problems with accounts. The discussion boards are still fairly healthy, though with much less changeover in membership, and some other features have languished. There's nothing to do about that for now.

If you have discussion board related issues you want to raise privately, please feel free to email "board dot admin at shipoffools dot com". Non-privately, there's always the Styx.

-RooK
Admin

Posts: 15149 | From: Portland, Oregon, USA, Earth | Registered: Nov 2001  |  IP: Logged
Felafool
Shipmate
# 270

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Thanks, Rook, for your reply. As I suspected, the main life of the Ship is now the discussion boards.

I remain concerned that these are now marooned in an increasingly obsolete shell which is the shipoffools.com website. It is surely not beyond the wit of some shipmates (perhaps even myself) to give the shell a good cleaning, removing obsolete items such as:

- Contact Us !!!! (which you say is largely defunct)
- Caption Competition
- Search engine (some of my previous contact-us attempts have been about this - unless you know which thread to look in, it's a pretty useless facility)

and other barnacles, rust spots, holes etc

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I don't care if the glass is half full or half empty - I ordered a cheeseburger.

Posts: 253 | Registered: May 2001  |  IP: Logged
mr cheesy
Shipmate
# 3330

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Felafool, it pays to remember that this is not a democracy and that we are here at the sufferance of a fairly benign owner, who has other things to do with his life.

It might be nice if Simon and The Ancient Mariner were minded to donate the ship to shipmates, but they have no obligation to do so. As far as I understand they have rather a lot of other things on their plate to be getting on with.

Mostly we should all be thankful for the staff and the fact that the Captain is content to let us get on with it.

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arse

Posts: 10212 | Registered: Sep 2002  |  IP: Logged
Pigwidgeon

Ship's Owl
# 10192

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quote:
Originally posted by mr cheesy:

Mostly we should all be thankful for the staff and the fact that the Captain is content to let us get on with it.

[Overused]

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Don't keep calm. Go change the world.

Posts: 9459 | From: Hogwarts | Registered: Aug 2005  |  IP: Logged
lilBuddha
Shipmate
# 14333

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quote:
Originally posted by Pigwidgeon:
quote:
Originally posted by mr cheesy:

Mostly we should all be thankful for the staff and the fact that the Captain is content to let us get on with it.

[Overused]
Stow that, ye lubber. I say we mutiny and take the Ship! Oh wait, that would mean responsibility. bugger
Never mind, as you were, then.

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So goodnight moon, I want the sun
If it's not here soon, I might be done
No it won't be too soon 'til I say goodnight moon

- A. N. Parsley, D. Mcvinni

Posts: 16963 | From: the round earth's imagined corners | Registered: Dec 2008  |  IP: Logged
Stercus Tauri
Shipmate
# 16668

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Compared with some other websites whose owners tinker with them all the time, the Ship works fairly well, and my presence here proves that any idiot can use it. The bits that don't work aren't very important, and if something really matters to you, there's usually someone who will either give advice or laugh at you. My car is the same: getting on and getting rusty, but the damn thing works and does what I need it to do. My body is like that, too.

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Thay haif said. Quhat say thay, Lat thame say (George Keith, 5th Earl Marischal)

Posts: 886 | From: On the traditional lands of the Six Nations. | Registered: Sep 2011  |  IP: Logged
Felafool
Shipmate
# 270

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Thanks for all your comments. Basically it boils down to SUMO.
I'm reminded of old wineskins. I've had my say and offered help. I'll get my coat.

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I don't care if the glass is half full or half empty - I ordered a cheeseburger.

Posts: 253 | Registered: May 2001  |  IP: Logged
RuthW

liberal "peace first" hankie squeezer
# 13

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quote:
Originally posted by Felafool:
Basically it boils down to SUMO.

No, what it boils down to is that the admins are not in charge of making decisions about any of the things you would like to have changed.
Posts: 24416 | From: La La Land | Registered: Apr 2001  |  IP: Logged
agingjb
Shipmate
# 16555

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This may be as good a place as any to ask (or ask who to ask) how I can contribute to the Ship funds without using Paypal.

"Support Us" and "UK Sterling" leads to mention of a 'Don't have a PayPal account?' link, that I can't find. Can I somehow simply use a Visa debit card? What am I missing?

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Refraction Villanelles

Posts: 456 | From: Southern England | Registered: Jul 2011  |  IP: Logged
Alan Cresswell

Mad Scientist 先生
# 31

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From this page click the "Donate" button. That should take you to a payment page where you can enter the amount you want to donate, select card type and enter the relevant numbers, address etc.

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Don't Brexit if you haven't a scooby how to fix it.

Posts: 32134 | From: East Kilbride (Scotland) or 福島 | Registered: May 2001  |  IP: Logged
agingjb
Shipmate
# 16555

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Thank you. I managed to plough through it. It still seemed to involve Paypal. I hope my (small) donation doesn't mean I've been dragged into Paypal in some sense, although I haven't opened and won't open a Paypal account.

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Refraction Villanelles

Posts: 456 | From: Southern England | Registered: Jul 2011  |  IP: Logged
Amanda B. Reckondwythe

Dressed for Church
# 5521

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At the bottom of the linked-to page you should see "Don't have a PayPal account? Use your credit card or bank account (where available)" and a Continue button. If you click the Continue button, you should be able to charge a donation to your credit card of choice without involving PayPal.

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"It used to be that being crazy meant something. But not anymore – nowadays everybody's crazy!" – Charles Manson

Posts: 10295 | From: The Great Southwest | Registered: Feb 2004  |  IP: Logged
Pigwidgeon

Ship's Owl
# 10192

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Thanks, agingjb, for the reminder. And thanks, Miss Amanda, for pointing out the link. I shall make a donation in a couple of days when this credit card cycle closes.

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Don't keep calm. Go change the world.

Posts: 9459 | From: Hogwarts | Registered: Aug 2005  |  IP: Logged
SusanDoris

Incurable Optimist
# 12618

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I very rarely visit The Styx page but did so just now; that was an interesting topic.

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I know that you believe that you understood what you think I said, but I am not sure you realize that what you heard is not what I meant.

Posts: 2945 | From: UK | Registered: May 2007  |  IP: Logged


 
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