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1. The software crashes. It happens, when it happens it throws everyone out and sends us an email, and it restarts itself 30 minutes or so later. We have rewritten all the code at least once since the version currently running the café, so we don't anticipate trying to fix the current version - we hope to do a wholesale upgrade in the next few months.
2. Individuals can't get in because of firewall issues, java issues, ISP issues or r-in-month issues. We can only try to fix those problems one case at a time, and, in any case, the problem isn't something we can control
3. Sometimes Internet connections blip, and chat-type connections are much more sensitive to that than website browsing. That's just life.

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Originally posted by rebekah:
I can't get into the cafe either. My computer seems to be treating it as a file (a file of which is it quite suspicious too!) and asks me, if I really want to open it, what programme I want to open it with, and I don't know what to reply.

Any suggestions?

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Originally posted by Zeke:
Am I understanding correctly? You mentioned to Sir Kevin that Mac OS 10.4.11 is too old to use the cafe? So we need to pay for some kind of sprocket or something from Apple? I sure didn't expect to have this kind of trouble before the thing was even 2 years old! I guess we will have to see how much it costs....apparently we didn't get the latest OS when we bought the computer in the first place. At least this is one of the first situations in which it's actually been a disadvantage to have a Mac.

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Originally posted by Melon:
Apart from the Russian Roulette that is Apple Java support, we've identified an occasional issue on St Pixels where users have ended up running several copies of the software at once. Rebooting your machine (if you don't usually switch it off) would fix that (and switching off your computer would help save the planet, or something, too).

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Originally posted by Emma Louise:
When I click on the cafe bit I get asked;

"do you want to save this file or find a program online to open it?"

What should i do?!

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Originally posted by KenWritez:
My WinXP PC wants to upgrade its Java to 6.10. Any known issues between the Cafe and this version of Java?

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Originally posted by Jahlove:
No big deal but just a bit puzzled as to why I can receive *private conversatio*n messages but not initiate them - double clicking an avatar does absolutely nothing.

I have:

Java SE 6 version 1.6.0_07
Mac OS X (10.5.5)

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Originally posted by Gwaelod:
Remember you can't have a private conversation with yourself, not in the Cafe anyway.

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Shame

(srsly tho', that function don't function for me - but, as mentioned, no big deal)

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“Sing like no one's listening, love like you've never been hurt, dance like nobody's watching, and live like its heaven on earth.” - Mark Twain

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code:

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Socket thread started
Buffer position = 0
Received XML = '<contexts>
  <user_context xmlns:xcr="http://xcruciate.co.uk" id="a189" name="reception"/>
</contexts>'
Context changed event fired
<commands/>

Round trip = 812 milliseconds
Buffer position = 0
Received XML = '<abilities>
  <user_ability xmlns:xcr="http://xcruciate.co.uk" id="a190" name="visitor"/>
</abilities>'
No consumer for nodes with name of 'abilities'
Buffer position = 0
Received XML = '<xcr:available_commands>
  <xcr:command name="commands"/>
  <xcr:command name="describe_commands"/>
  <xcr:command name="describe_command"/>
  <xcr:command name="registered"/>
  <xcr:command name="unregistered"/>
</xcr:available_commands>'
New commands incoming
Command list complete for current context
New commands event fired
<registered pass="*****" user="davelarge"/>

Round trip = 1188 milliseconds
Buffer position = 0
Received XML = '<xcr:message category="term" message_id="registered_login_failed">Login attempt failed</xcr:message>'
Disconnected

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