Ship of Fools: Heaven: Geek Bail-Out: it's computering question time! 2016

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Thread: Heaven: Geek Bail-Out: it's computering question time! 2016

BroJames
Shipmate
# 9636

Posted

quote:
Originally posted by venbede:
Thank you so much for your research Bro James. I was beginning to feel a bit of a twit for asking.

I've just upgraded to iOS 12.5.4 It still shows only one track playing in the last month.

As a matter of interest can someone explaining in simple terms what iOS is?

Hmm. I think you mean iTunes 12.5.4

iOS is a contraction of iPhone OS (or iPhone Operating System) the latest version is 10.2, I think.

[ 14. December 2016, 16:12: Message edited by: BroJames ]

Posts: 3374 | From: UK | Registered: Jun 2005 | IP: Logged

venbede
Shipmate
# 16669

Posted

Yes itune 12.5.4.

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Man was made for joy and woe;
And when this we rightly know,
Thro' the world we safely go.

Posts: 3201 | From: An historic market town nestling in the folds of Surrey's rolling North Downs, | Registered: Sep 2011 | IP: Logged

Tukai
Shipmate
# 12960

Posted

quote:
Originally posted by Moo:
This isn't a question; I just want to tell you of an odd experience yesterday evening.

A voice, purportedly from Microsoft, suddenly started saying that my computer had been invaded and my confidential information was at risk. It also said that this contamination would affect Microsoft and if I didn't get in touch with them they would be forced to shut down my computer.

I was sure this was a scam. Moreover, the only financial information in my computer is the credit card number of an account that has a five hundred dollar limit. I set up the account for ordering over the internet.

After an hour or so, I suddenly could not connect to new websites. It was late, so I gave up and went to bed. Today, everything connects fine.

Can anyone explain how this happened?

Incidentally, my computer is protected by WebRoot. Should I notify them?

Moo

Too right , this is scam! If you didn't scan with an antivirus ASAP, you have been infected. You may even need a computer wizard to personally disinfect your computer.

Other shipmates, be warned!

I am familiar with 2 variations of this scam.
(1) In one they phone you up (purporting to be from Microsoft) to tell you that your computer needs a software update or virus removal, and can they have your login details so that they can fix the "problem" remotely. Of course waht they really do is bugger up your computer so it either works for them (but not you) and/or they pinch your banking and other identity details.

(2) The voice comes from the computer as you describe, but the computer locks up with a message on the screen withe essentially the same message but in a pop-up box on screen advising you to click on their link. The end-result is as for #1. I have found that to regain control you either switch the computer off at the mains, or less drastically use CTRL-ALT-DELETE to switch off the browser.

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A government that panders to the worst instincts of its people degrades the whole country for years to come.

Posts: 594 | From: Oz | Registered: Sep 2007 | IP: Logged

Golden Key
Shipmate
# 1468

Posted

Hi. As I mentioned on the "Is it snowing?" thread, I'm having major problems with the Snowdays site.

Basically, the page is empty. Nothing to see, nothing to do. Giving it time doesn't help. And I've tried repeatedly over the last several days.

I'm guessing that, somehow, a script isn't running, or something's blocked. I've checked my permissions. I've got both Java and Flash. I'm using Firefox browser 50.1.0.

Any ideas? Has anyone else run into problems?

Thanks in advance.

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Blessed Gator, pray for us!
--"Oh bat bladders, do you have to bring common sense into this?" (Dragon, "Jane & the Dragon")
--"Oh, Peace Train, save this country!" (Yusuf/Cat Stevens, "Peace Train")

Posts: 18601 | From: Chilling out in an undisclosed, sincere pumpkin patch. | Registered: Oct 2001 | IP: Logged

lilBuddha
Shipmate
# 14333

Posted

You might want to see if you are running the latest Flash version, you can go here.

You might also want to make sure your anti-virus isn't blocking snow days or flash.

You can also try clearing cookies.

ETA: Make sure snowdays isn't on Firefox' block sites list

[ 21. December 2016, 19:41: Message edited by: lilBuddha ]

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I put on my rockin' shoes in the morning
Hallellou, hallellou

Posts: 17627 | From: the round earth's imagined corners | Registered: Dec 2008 | IP: Logged

Curiosity killed ...

Ship's Mug
# 11770

Posted

Changes in Flash are causing problems across most of the browsers currently - for w*rk we have had to set up different ways of getting to programmes that use Flash for Chrome, Internet Explorer, and I'm aware that it is also a problem in Safari and Firefox.

Half the above programmes are down over Christmas to try and sort out the problems, most went down on 9 December which was a nightmare.

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Mugs - Keep the Ship afloat

Posts: 13794 | From: outiside the outer ring road | Registered: Aug 2006 | IP: Logged

lilBuddha
Shipmate
# 14333

Posted

Excuse the pedantry, but I was taught programme except when dealing with computers, then it is program.

ETA: You can have a programme concerning programs, so then both refer to computers.

[ 21. December 2016, 23:53: Message edited by: lilBuddha ]

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I put on my rockin' shoes in the morning
Hallellou, hallellou

Posts: 17627 | From: the round earth's imagined corners | Registered: Dec 2008 | IP: Logged

Leorning Cniht
Shipmate
# 17564

Posted

quote:
Originally posted by lilBuddha:

ETA: You can have a programme concerning programs, so then both refer to computers.

And if it's a computerized TV guide, it's a program about programmes [Big Grin]

Posts: 5026 | From: USA | Registered: Feb 2013 | IP: Logged

Curiosity killed ...

Ship's Mug
# 11770

Posted

OK pedants, I was referring to:

a computerised reading programme, which the distributing company refers to as a "programme";
electronic text books for a range of subjects with schemes of work and resources - we particularly use the English, science and maths;
online reading and spelling tests;
online assessments - which are electronic versions of standard national tests in English, maths and Science;
an ECDL teaching package - which is the only package directly related to computers.

We had to find work-rounds for 1, 4 and 5 earlier this academic year.

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Mugs - Keep the Ship afloat

Posts: 13794 | From: outiside the outer ring road | Registered: Aug 2006 | IP: Logged

Golden Key
Shipmate
# 1468

Posted

Re program(me):

You could just go the fully American way: "program" for everything.

(We're a simple people. [Biased]

)

--------------------
Blessed Gator, pray for us!
--"Oh bat bladders, do you have to bring common sense into this?" (Dragon, "Jane & the Dragon")
--"Oh, Peace Train, save this country!" (Yusuf/Cat Stevens, "Peace Train")

Posts: 18601 | From: Chilling out in an undisclosed, sincere pumpkin patch. | Registered: Oct 2001 | IP: Logged

Golden Key
Shipmate
# 1468

Posted

Re my Snowdays/Flash problem:

Many thanks for the ideas and info. I'd already done much of that, and am still tinkering. I finally got it to work in Internet Explorer--though, even there, I had to reload it a few times to get it going.

In Firefox, I can finally get as far as the instruction from Snowdays to download the newest Flash--progress, at least, because previously I'd only been able to get the flat, dull background, without pics or text. I can also get at least some of Snowdays (dot) US. That's a site that's built a frame around Snowdays.me, allowing you to adjust size and various other things to make the process easier. It's hosted by mister x, who has been giving out flaking instructions for years.

There may be some other things going on, too. I recently installed the latest Firefox, which might not be playing nicely. And my computer is having some other problems. Plus I'm having problems with Flash (I think) on a greeting card site.

I'll continue to tinker. But at least I can bring it up in IE.

Thanks again! [Smile]

--------------------
Blessed Gator, pray for us!
--"Oh bat bladders, do you have to bring common sense into this?" (Dragon, "Jane & the Dragon")
--"Oh, Peace Train, save this country!" (Yusuf/Cat Stevens, "Peace Train")

Posts: 18601 | From: Chilling out in an undisclosed, sincere pumpkin patch. | Registered: Oct 2001 | IP: Logged

Abigail
Shipmate
# 1672

Posted

Could I ask what might be a very silly question?

First of all I know nothing about computers and don't undeerstand any technical language.
Over the last week my computer has become very slow when I try to access the internet and sometimes it won't do it at all. One of the things I do is play Scrabble online but now it either takes about 15 minutes to load up or it won't do it at all. Other sites (this one included) are very slow as well. I don't know if it's a problem with my actual computer or something else. The computer is a laptop and it's three years old. The person who helped me buy it, and set it all up for me is no longer around so I can't ask him.

It sounds terrible but I rely on my computer and feel totally cut off and panicky if its not working properly. Can anyone suggest what might be wrong or if there's anything I can do. (At work if there's a problem we just call the IT dept and they come and fix it but I haven't got anyone I can ask about this [Frown]

)

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The older I get the less I know.

Posts: 505 | From: London | Registered: Nov 2001 | IP: Logged

Amanda B. Reckondwythe

Dressed for Church
# 5521

Posted

My first suggestion would be to "clear your cache" and "delete temporary files".

I know those terms probably sound like Greek to you. How you would do it depends on what browser you are using to access the Web -- Internet Explorer, Google Chrome, Mozilla Firefox, etc.

Perhaps someone from the IT department at work could give you more specific instructions depending on what browser you are using.

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"I take prayer too seriously to use it as an excuse for avoiding work and responsibility." -- The Revd Martin Luther King Jr.

Posts: 10542 | From: The Great Southwest | Registered: Feb 2004 | IP: Logged

Abigail
Shipmate
# 1672

Posted

Thanks for responding. It's Google Chrome. I presume "clear your cache" and "delete temporary files" isn't the same as "clear browsing data"? (because I do that and it doesn't make any difference)

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The older I get the less I know.

Posts: 505 | From: London | Registered: Nov 2001 | IP: Logged

lilBuddha
Shipmate
# 14333

Posted

15 min to load Scrabble seems s bit more than a cache issue. Run your antivirus and download Malwarebytes and run it.

--------------------
I put on my rockin' shoes in the morning
Hallellou, hallellou

Posts: 17627 | From: the round earth's imagined corners | Registered: Dec 2008 | IP: Logged

Alisdair
Shipmate
# 15837

Posted

@Abigail - If all your woes are internet related, i.e. running your word-processor or a game that is software stored on your laptop all run normally, but your internet connection is a rather slow Broadband connection, then you could be suffering from 'Christmas contention'.

That means that a lot of your neighbours are home, along with their children and relatives, over the Christmas season/school holidays, and they have nothing better to do than go online and clog up your meagre local broadband connection.

If it all comes right after schools go back in January, then that is almost certainly your problem. Another way to test is to go online at an unlikely hour---3am, for example---and see how it goes. If it goes well then contention is probably your problem. If it still goes badly then you probably have a problem with your laptop; lilBuddha's advice would be worth taking.

Posts: 334 | From: Washed up in England | Registered: Aug 2010 | IP: Logged

BroJames
Shipmate
# 9636

Posted

Alisdair, would it also provide some sort of evidence if Abigail was to run one of the online broadband speed checkers?

Posts: 3374 | From: UK | Registered: Jun 2005 | IP: Logged

Alisdair
Shipmate
# 15837

Posted

That might help, except that without a baseline 'normal' test result Abigail won't know what she is actually seeing. Although a slow connection is a slow connection, it's hard to know when it really is too slow in Abigail's case as online Scrabble probably isn't very demanding of bandwidth anyway.

However, Abigail, if you read this and you want to try a speed test and you live in the UK then try here: http://www.broadbandspeedchecker.co.uk/

Posts: 334 | From: Washed up in England | Registered: Aug 2010 | IP: Logged

Abigail
Shipmate
# 1672

Posted

quote:
Originally posted by lilBuddha:
15 min to load Scrabble seems s bit more than a cache issue. Run your antivirus and download Malwarebytes and run it.

Thank you. I did this this afternoon. I'm not sure what it's meant to do. Nothing seems any different. (Sorry, that's not meant to sound sarcastic or anything - I genuinely don't understand.)

quote:
Originally posted by Alisdair:
@Abigail - If all your woes are internet related, i.e. running your word-processor or a game that is software stored on your laptop all run normally, but your internet connection is a rather slow Broadband connection, then you could be suffering from 'Christmas contention'.

That means that a lot of your neighbours are home, along with their children and relatives, over the Christmas season/school holidays, and they have nothing better to do than go online and clog up your meagre local broadband connection.

Yes it's definitely just the internet. I hope that's the answer, but it's never happened before and it's exactly the same whatever time of day I go online. I suppose I'll just have to wait and see.

However, Abigail, if you read this and you want to try a speed test and you live in the UK then try here: http://www.broadbandspeedchecker.co.uk/

I had a quick look at this and I don't really understand it. I'll have another look tomorrow when I'm feeling calmer.

Thank you everyone

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The older I get the less I know.

Posts: 505 | From: London | Registered: Nov 2001 | IP: Logged

lilBuddha
Shipmate
# 14333

Posted

A computer virus is much like a biological one. It self replicates or infects existing programs. Malware is a broader term for various software that work at cross-purpose to the infected computer. Most will consume resources on your computer as well as steal information, pop up ads, etc.
Most antivirus' will also search for malware, but an additional program which uses different algorithms can be very helpful.

--------------------
I put on my rockin' shoes in the morning
Hallellou, hallellou

Posts: 17627 | From: the round earth's imagined corners | Registered: Dec 2008 | IP: Logged

Amanda B. Reckondwythe

Dressed for Church
# 5521

Posted

Here's something else you can try:

Press Ctrl-Alt-DEL and select Start Task Manager.
When Task Manager opens, click the CPU tab and look for a number that strikes you as being high.
If you find one, look to the left for the corresponding item under the Image Name tab. That is the name of the process or application that is "hogging" all the computing time on your PC.
Also, click the Memory tab and look for an entry where lots, and I mean lots, of memory is being used. Then look under the Image Name tab for the item that is using all that memory.

If you find any of the above, you will probably need professional help in determining whether or not the applications in question are legitimate or if they are malware or Trojan Horses. If they need to be removed, you will need professional help in removing them.

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"I take prayer too seriously to use it as an excuse for avoiding work and responsibility." -- The Revd Martin Luther King Jr.

Posts: 10542 | From: The Great Southwest | Registered: Feb 2004 | IP: Logged

Abigail
Shipmate
# 1672

Posted

I've tried this. I don't really understand what I'm looking at but as far as I can tell there is nothing out of the ordinary.

I think I'm going to have to try and find someone who knows what they're doing to look at it for me. I'm hoping that someone I know at church might be able to he;lp or point me in the right direction.

Thanks again.

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The older I get the less I know.

Posts: 505 | From: London | Registered: Nov 2001 | IP: Logged

Chorister

Completely Frocked
# 473

Posted

I live in a part of Creamtealand where the internet connection is very slow. This I accept and can deal with. But now our router regularly cuts out altogether. There seems to be no obvious reason for this. I'm thinking probably we need to contact BT and ask for a new router to replace a faulty one. Is there anything else obvious it might be, before trying this route?

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Retired, sitting back and watching others for a change.

Posts: 34626 | From: Cream Tealand | Registered: Jun 2001 | IP: Logged

Jengie jon

Semper Reformanda
# 273

Posted

Abigail

I feel like I am pointing out the Bl**ding Obvious and need to be told to F Off, but you have turned your router off and on again haven't you.

Sometimes I have had something similar to this happen. It seemed to occur when the router was trying to download something and got its knickers in a twist.

Jengie

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"To violate a persons ability to distinguish fact from fantasy is the epistemological equivalent of rape." Noretta Koertge

Back to my blog

Posts: 20894 | From: city of steel, butterflies and rainbows | Registered: May 2001 | IP: Logged

Drifting Star

Drifting against the wind
# 12799

Posted

quote:
Originally posted by Chorister:
I live in a part of Creamtealand where the internet connection is very slow. This I accept and can deal with. But now our router regularly cuts out altogether. There seems to be no obvious reason for this. I'm thinking probably we need to contact BT and ask for a new router to replace a faulty one. Is there anything else obvious it might be, before trying this route?

Does the router stop glowing blue when it cuts out? If it glows orange, red or green it is likely to be broadband itself that is failing. If it stays blue, or the light goes off completely, it's likely to be the router.

If your broadband is supplied by BT it's their problem either way, so I would just report it to them and let them either send out an engineer or a new router.

Alternatively, you might find that they tell you that they don't repair faulty lines unless they affect your landline, or a large number of broadband customers, and that the concept of 'Broadband for All' is a complete con in rural areas.

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The soul is dyed the color of its thoughts. Heraclitus

Posts: 3126 | From: A thin place. | Registered: Jul 2007 | IP: Logged

The Rogue
Shipmate
# 2275

Posted

Chorister, my experience is that when I report faults they see that the router is more than a couple of years old they replace it anyway - probably cheaper than sending an engineer out. This is not with BT.

In your case, I expect the engineers all say "Creamtealand? I will go there as it is such a great place."

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If everyone starts thinking outside the box does outside the box come back inside?

Posts: 2507 | From: Toton | Registered: Feb 2002 | IP: Logged

Abigail
Shipmate
# 1672

Posted

quote:
Originally posted by Jengie jon:
Abigail

I feel like I am pointing out the Bl**ding Obvious and need to be told to F Off, but you have turned your router off and on again haven't you.

Sometimes I have had something similar to this happen. It seemed to occur when the router was trying to download something and got its knickers in a twist.

Jengie

Well, yes, it's always turned off except when I use the computer, then I switch it on. or isn't that what you mean? Sorry, I'm really thick when it comes to anything like this.

Posts: 505 | From: London | Registered: Nov 2001 | IP: Logged

Baptist Trainfan
Shipmate
# 15128

Posted

It's not a good idea to turn your router on and off before and after each session. They need time to stabilise and download updates and they cut out while they're doing this. I'd leave your router on 24/7 (they use very little electricity) and see what happens - if you are still getting these persistent cutouts after two or three days then you need a new router.

The other possibility is that you are getting interference. This can be due to certain home appliances which can include cordless phones, baby monitors and microwave ovens; or it can be due to your neighbour using the same router channel as you (they can be reset). These are not, in my limited experience, very common problems though.

[ 29. December 2016, 08:09: Message edited by: Baptist Trainfan ]

Posts: 9750 | From: The other side of the Severn | Registered: Sep 2009 | IP: Logged

Amanda B. Reckondwythe

Dressed for Church
# 5521

Posted

I leave my router and cable modem on all the time, except if I'll be away for a long weekend or other extended period, in which case I unplug them. (I also turn off my HVAC unit and hot water heater.)

Is your PC connected to the router via a cable, or do you use a wireless connection?

If a cable, is it kinked or does it look otherwise damaged? You might try replacing it and see if the problem clears up.

If a wireless connection, do you move your PC about from place to place? Does the problem manifest itself in certain locations but not in others? You might consider whether or not there are any obstructions in the direct line between PC and router that might interfere with the signal. (I have this problem.)

--------------------
"I take prayer too seriously to use it as an excuse for avoiding work and responsibility." -- The Revd Martin Luther King Jr.

Posts: 10542 | From: The Great Southwest | Registered: Feb 2004 | IP: Logged

Baptist Trainfan
Shipmate
# 15128

Posted

PS My comment about possible interference assumes you are using a wireless connection.

[ 29. December 2016, 11:22: Message edited by: Baptist Trainfan ]

Posts: 9750 | From: The other side of the Severn | Registered: Sep 2009 | IP: Logged

blackbeard
Ship's Pirate
# 10848

Posted

Yahoo.
I use Yahoo chiefly for email, and have been doing so for many years. Seems OK usually although recently been a bit funny which I assume would be due to Christmas traffic.
Now I have been heavily advised against using Yahoo due, apparently, to security issues. I'm reluctant to leave Yahoo altogether as, for many people, it's the only way they have of contacting me.
Any ideas? is Yahoo really that much of a risk? (Yes, I know they have been having problems, and I have re-set my password.)

Posts: 823 | From: Hampshire, UK | Registered: Dec 2005 | IP: Logged

lilBuddha
Shipmate
# 14333

Posted

The security risk complaints for Yahoo are based on past hacks in which the hackers gained account holder information. Yahoo say they have sent notifications to those affected.*
If you are affected, that info is already out there and you are locking the door behind the horse that has run off down the road if you change providers.
No service provider is safe from this, though I am not qualified or sufficiently informed to judge who is safest.

* IMPORTANT NOTE: If you receive a notification from ANYONE saying something has been compromised, do not click on anything in that notification. Go to your account settings on whatever service referenced an deal with it there.

--------------------
I put on my rockin' shoes in the morning
Hallellou, hallellou

Posts: 17627 | From: the round earth's imagined corners | Registered: Dec 2008 | IP: Logged

Amanda B. Reckondwythe

Dressed for Church
# 5521

Posted

quote:
Originally posted by blackbeard:
I'm reluctant to leave Yahoo altogether as, for many people, it's the only way they have of contacting me.

I don't use Yahoo, but if you'd like to switch to a different e-mail provider, you can probably configure your Yahoo account to forward e-mail automatically to your new address -- at least until you've notified all your correspondents of the new address.

Bottom line, I'd certainly change my Yahoo password to something ultra-secure, if I were you.

I like to take the first line of a favorite poem and fashion a password out of the first letter of every word in that line -- using a mixture of upper and lower case and substituting numerals or symbols for some of the letters.

Example: Tomorrow, and tomorrow, and tomorrow = T&ta2

The ideal password should be much longer than that, though.

--------------------
"I take prayer too seriously to use it as an excuse for avoiding work and responsibility." -- The Revd Martin Luther King Jr.

Posts: 10542 | From: The Great Southwest | Registered: Feb 2004 | IP: Logged

North East Quine

Curious beastie
# 13049

Posted

My computer crashed during a routine windows 10 update. I had to get it sorted professionally with a new OS.

My problem is that Google has changed. Searches are throwing up American sites. I was trying to find a local "What's On" site and got pages of hits about a town in America with the same name. Searching "Xtown , Scotland" didn't help, because the site doesn't have "Scotland" in its title. I got pages of obituaries of people in this American town who were natives of Scotland.

Is there something I can do to get Google to prioritise UK sites over American ones?

Posts: 6414 | From: North East Scotland | Registered: Oct 2007 | IP: Logged

Baptist Trainfan
Shipmate
# 15128

Posted

If you are using Google as your homepage/default search engine, is it now set to "google.com" rather than "google.co.uk"? - in which case change it.

[ 30. December 2016, 13:07: Message edited by: Baptist Trainfan ]

Posts: 9750 | From: The other side of the Severn | Registered: Sep 2009 | IP: Logged

North East Quine

Curious beastie
# 13049

Posted

Thank you!

Posts: 6414 | From: North East Scotland | Registered: Oct 2007 | IP: Logged

Baptist Trainfan
Shipmate
# 15128

Posted

Does that mean it worked?

Happy New Year - we have been watching Hogmanay Live on the BBC Red Button!

Posts: 9750 | From: The other side of the Severn | Registered: Sep 2009 | IP: Logged

Huia
Shipmate
# 3473

Posted

I'm using Windows 10. Can anyone please tell me how to add accents to letters? Specifically I want those two little dots over the "e" in some words. I did know what they're called but my forgettery is working well today [Hot and Hormonal]

Huia

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Charity gives food from the table, Justice gives a place at the table.

Posts: 10382 | From: Te Wai Pounamu | Registered: Oct 2002 | IP: Logged

Curiosity killed ...

Ship's Mug
# 11770

Posted

diaeresis or umlaut - in Word - you can either go into the insert ribbon and find the different letters with accents under symbol - on the right hand side. Or hold alt and the code from this code list (you only need the hash sign and digits) or hit Ctrl + shift + colon and then Ctrl + the letter you want with a umlaut or diaeresis.

What I can't find how to do is produce the list of possible accents by touching a letter, that I can occasionally get my keyboard to produce when I'm tapping it mindlessly trying to work out how to phrase something.

In BB Code - & uml ; without the spaces after the letter

edited to put spaces in the BB Code.

[ 01. January 2017, 00:38: Message edited by: Curiosity killed ... ]

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Mugs - Keep the Ship afloat

Posts: 13794 | From: outiside the outer ring road | Registered: Aug 2006 | IP: Logged

mousethief

Ship's Thieving Rodent
# 953

Posted

Having trouble with Spybot S&D. It won't download the updates -- it gets stuck on Trojan-007.sb and just sits there. And sits there. And sits there.

I went to their website and they said you can always download manually. I tried to follow their directions and Windows (10) told me it hadn't installed properly. (It was very quick -- much quicker than the download process.) When I went back to SS&D and ran the update program again to see if it worked, it got hung up in the same spot.

I've had trouble with these bozos updating in the past. I know it's free and I shouldn't bitch, but what else is there? If they're trying to entice me to get the pay version, or drop them a couple of bucks via PayPal, they're not going about it very well.

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This is the last sig I'll ever write for you...

Posts: 63536 | From: Washington | Registered: Jul 2001 | IP: Logged

lilBuddha
Shipmate
# 14333

Posted

There is also Malwarebytes. As far as spybot, you can always uninstall and reinstall. A pain, yes.

--------------------
I put on my rockin' shoes in the morning
Hallellou, hallellou

Posts: 17627 | From: the round earth's imagined corners | Registered: Dec 2008 | IP: Logged

mousethief

Ship's Thieving Rodent
# 953

Posted

I'll try the uninstall thing. From what I understand Malwarebytes and Spybot S&D look for different types of malware, and the wise IT guy uses both.

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This is the last sig I'll ever write for you...

Posts: 63536 | From: Washington | Registered: Jul 2001 | IP: Logged

Sparrow
Shipmate
# 2458

Posted

My HP printer has started to play up. It's a 3 in one, HP Deskjet F2480, I've had it several years with no problems. Today when I wanted to print a document, it started making a most alarming loud series of clicks as the paper was fed in, almost like a short burst of machine gun fire. The paper fed through as normal and the print quality was fine. Any ideas on what might be wrong? It obviously isn't a paper jam, and there is no way of accessing the rear of the machine.

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For I am persuaded that neither death, nor life,nor angels, nor principalities, nor things present nor things to come, nor height, nor depth, nor any other creature, will be able to separate us from the love of God, which is in Christ Jesus our Lord.

Posts: 3149 | From: Bottom right hand corner of the UK | Registered: Mar 2002 | IP: Logged

Wesley J

Silly Shipmate
# 6075

Posted

Without knowing the specifics of your machine, and with regard to its age, might this perhaps be tear and wear? In my experience and with my numerous Canon Pixma iP inkjet printers, a slight mechanical failure may just occur at some point.

My personal way of dealing with this is to occasionally purchase cheap secondhand printers that use the same ink cartridges, instead of trying to have it looked at by professionals - who'll often say, well, get a new one. [Frown]

An alternative which I might try out this year is to take it to what some call a 'Repair Café': this is a free or lowcost repair workshop that takes place every few months, sometimes supported by local councils, and where volunteers offer to look at and possibly fix your machines for free, or a symbolic contribution.

Is there a second way to feed your paper into the printer? One of my machines doesn't like one paper tray, so I just use the other way.

Hope it'll work out for you, Sparrow!

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Be it as it may: Wesley J will stay. --- Euthanasia, that sounds good. An alpine neutral neighbourhood. Then back to Britain, all dressed in wood. Things were gonna get worse. (John Cooper Clarke)

Posts: 7354 | From: The Isles of Silly | Registered: May 2004 | IP: Logged

Baptist Trainfan
Shipmate
# 15128

Posted

Go to this site for the manual: here.

You will see on p.8 that there is a rear access door.

Posts: 9750 | From: The other side of the Severn | Registered: Sep 2009 | IP: Logged

Sparrow
Shipmate
# 2458

Posted

quote:
Originally posted by Baptist Trainfan:
Go to this site for the manual: here.

You will see on p.8 that there is a rear access door.

Thanks but the picture on page 8 is of the front where the paper is fed in.

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For I am persuaded that neither death, nor life,nor angels, nor principalities, nor things present nor things to come, nor height, nor depth, nor any other creature, will be able to separate us from the love of God, which is in Christ Jesus our Lord.

Posts: 3149 | From: Bottom right hand corner of the UK | Registered: Mar 2002 | IP: Logged

Sparrow
Shipmate
# 2458

Posted

quote:
Originally posted by Sparrow:

quote:
Originally posted by Baptist Trainfan:
Go to this site for the manual: here.

You will see on p.8 that there is a rear access door.
Thanks but the picture on page 8 is of the front where the paper is fed in.

Apologies I jumped the gun there . . . I just discovered there is a rear access door, picture on page 5. I will investigate and report back!

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For I am persuaded that neither death, nor life,nor angels, nor principalities, nor things present nor things to come, nor height, nor depth, nor any other creature, will be able to separate us from the love of God, which is in Christ Jesus our Lord.

Posts: 3149 | From: Bottom right hand corner of the UK | Registered: Mar 2002 | IP: Logged

Baptist Trainfan
Shipmate
# 15128

Posted

It was p.8 when I called it up - probably displays differently on different computers!

Posts: 9750 | From: The other side of the Severn | Registered: Sep 2009 | IP: Logged

Piglet
Islander
# 11803

Posted

I don't think I've ever posted on what I think of as the techno-peasants' support thread [Big Grin]

, and this may not even be a Geek question, but here goes.

The computer in the house we're looking after for friends is an Apple desk-top with wireless keyboard and mouse. The usual way of starting it (as demonstrated by our friend before he left) is by hitting the space bar, and the screen came to life.

When I went to use it this afternoon, the screen remained completely blank, although I hadn't done anything different when I stopped using it last night. I've tried obvious things like turning it off and on again, and even changed the batteries in the keyboard, but with no luck. There don't appear to be any on/off switches; the monitor itself doesn't appear to have any switches at all.

What have I done??? [Help]

[ 07. January 2017, 01:27: Message edited by: Piglet ]

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I may not be on an island any more, but I'm still an islander.
alto n a soprano who can read music

Posts: 20272 | From: Fredericton, NB, on a rather larger piece of rock | Registered: Sep 2006 | IP: Logged

Lamb Chopped
Ship's kebab
# 5528

Posted

I did that once! It turned out that the machine had simply turned off (a very short power outage in the middle of the night will do this) and i could not find the very cleverly disguised power button on the case. Had to call IT to show me where they hid it (i think it was on the back of the case).

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Er, this is what I've been up to (book).
Oh, that you would rend the heavens and come down!

Posts: 20059 | From: off in left field somewhere | Registered: Feb 2004 | IP: Logged

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